Southwest
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Business
Southwest Airlines Reaches Deal With Pilots Union
The new contract would provide raises and better benefits, following similar deals at other big airlines.
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Mother, Accused of Human Trafficking While Flying With Daughter, Sues Southwest Airlines
An airline passenger said she and her daughter were racially profiled in 2021 while aboard a flight to Denver for a relative’s funeral.
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Business
Southwest Airlines Faces Tough Questions From Senators
The company canceled thousands of flights around Christmas, disrupting travel for about two million people.
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Business
Southwest Lost $220 Million Because of Its Holiday Meltdown
The airline canceled 16,700 flights before and after Christmas as it struggled to recover from bad weather.
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Business
Southwest’s Meltdown Could Cost It Up to $825 Million
The airline has not said how soon it will upgrade the systems that contributed to mass flight cancellations, or how much that will cost.
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Business
Stranded by Southwest and Stuck With Unexpected Costs
Olivia Laskowski was in Nashville and expecting to fly home to New York on Dec. 27 when she received a text message from Southwest Airlines the night before that her flight was canceled. Four days and more than $600 later, Ms. Laskowski and her ...
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World
Southwest’s Meltdown Was Avoidable, but It Would’ve Cost ’Em
Computers become increasingly capable and powerful by the year and new hardware is often the most visible cue for technological progress. However, even with the shiniest hardware, the software that plays a critical role inside many systems is too ...
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Business
With Only Dozens of Cancellations on Friday, Southwest Steps Closer to Normal
Barring last-minute problems, the airline was poised to return to its usual schedule, but challenges remain.
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World
In California, Southwest Meltdown Reveals Cracks in Key Travel Link
Residents have come to rely on the airline that now dominates the California market and bridges the northern and southern parts of the state.
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Travel
What Can Stranded Travelers Expect from Southwest?
The troubled carrier says it will honor “reasonable requests for reimbursement” for those whose flights were delayed or canceled because of its meltdown. What will that mean in practice?
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